Optimize Your Health with TruHealth: Precision Epigenetic Insights

Aging isn’t just about the years you’ve lived—it’s about how well your body performs, adapts, and recovers every day. At ReGenesis Longevity Clinic, TruHealth offers a comprehensive epigenetic assessment that empowers Canadians to understand and optimize the core biological systems behind long-term health and vitality.

TruHealth analyzes over 185 clinically validated biomarkers, delivering an in-depth view of your nutritional status, metabolic function, immune resilience, cognitive health, and cellular energy—providing the foundation for personalized wellness strategies.

TruHealth: Unlock the Power of Your Biology

This precision health tool evaluates key systems to guide your personalized path to wellness, including:

• Nutrient Levels
  Vitamins, minerals, antioxidants, and omega fatty acid ratios that support optimal cellular function.

• Metabolic Health
  Insights into energy production, weight management, and glucose regulation.

• Inflammation & Immunity
  Detection of chronic inflammation and immune system activity for proactive care.

• Gut Health
  Markers of digestive efficiency and nutrient absorption.

• Brain Health
  Biomarkers related to cognition, focus, and neuroprotection.

• Oxidative Stress & Cellular Energy
  Measures your body’s defense against free radicals and capacity to generate cellular fuel.

Why It Matters—Especially in Canada

While Canada’s healthcare excels in treating illness, access to preventive, personalized diagnostics remains limited. TruHealth empowers you to:

✔ Intervene early—before symptoms develop
✔ Personalize nutrition, supplements, and therapy
✔ Track changes over time for continuous health improvement
✔ Take proactive steps toward lasting vitality

Who Should Use TruHealth?

Ideal for anyone committed to optimizing their health scientifically—especially participants in the EDGEFIT Longevity Program at ReGenesis. Whether you’re managing fatigue, weight, stress, or simply striving for a healthier future, TruHealth provides the data-driven blueprint.

EpiGenesis Diagnostics – Return and Refund Policy
Effective Date: July 1, 2025

This policy outlines the terms for returns, replacements, and refunds for test kits purchased directly from the EpiGenesis Diagnostics website. Kits obtained through a clinic, practitioner, or third-party event may be subject to a different return policy, as set by the point of sale.

Refund Eligibility

Once an order has shipped, all sales are final. We do not offer refunds for shipped test kits.

• Annual Subscriptions: All subscription purchases are non-refundable.

• Third-Party or Event Purchases: Kits purchased through clinics, practitioners, or special events are non-refundable unless explicitly stated otherwise at the time of purchase.

Replacement & Reshipping Policy

EpiGenesis Diagnostics will provide one free replacement kit under the following conditions:

• The original kit was lost or damaged in transit before delivery.

After one complimentary replacement, any additional replacement requests may be subject to additional fees.

Failed Sample Policy

We understand that sometimes sample collection doesn’t go as planned. If your sample fails:

• Initial Failed Sample: We may issue one replacement kit to allow you to recollect your sample at no additional cost.

• Both Samples Fail Due to Lab Error: If both your original and replacement sample fail due to a laboratory issue (i.e., a viable sample cannot be tested despite proper collection), you will be eligible for a full refund, including shipping and transaction fees.

Common reasons for failed samples include:

• Insufficient blood or DNA provided.

• Sample contamination (e.g., with water or other substances).

• Damage during collection or transport that compromises sample integrity.

Note: DNA is highly stable. Extreme temperatures (freezing or heat) generally do not impact test viability.

Non-Refundable Circumstances

We do not offer refunds in the following situations:

• Dissatisfaction with test results or outcome.

• Kits that have been opened, used, or damaged after delivery.

• Order cancellations requested after the product has shipped.

Shipping Policy

Effective Date: [Insert Date]

This Shipping Policy outlines the shipping practices and procedures for products and test kits offered by Infocare Health Consultants, Inc., doing business as EpiGenesis Diagnostics, ReGenesis, and EDGEFIT (“we,” “us,” or “our”).

Shipping Coverage

We currently ship within Canada and the United States. We currently offer free shipping within Canada. International shipping is available and calculated at checkout based on location and delivery method. For any questions about international delivery, please contact our team at contact@epigenesis.ca.

Processing Times

• Orders are processed within 1–3 business days (excluding weekends and holidays) after the order is confirmed.

• Orders placed after 1:00 PM MST may be processed the following business day.

• Once your order has been processed and shipped, you will receive a tracking number via email.

Shipping Methods & Delivery Times

We offer several shipping options through trusted carriers (e.g., Canada Post, Purolator, UPS, FedEx):

Note: Delivery times are estimates and may vary due to external factors such as weather, carrier delays, or holidays.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on your location, shipping method, and order contents. Orders over a specified amount (e.g., $200 CAD) may qualify for free standard shipping—promotions are subject to change.

Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number. You can use this number to monitor the progress of your delivery via the carrier’s website.

Lost or Delayed Shipments

If your order is significantly delayed or marked as delivered but not received:

• Please contact the carrier directly using your tracking number.

• If the issue is not resolved, reach out to our support team at support@epigenesisdiagnostics.com within 7 business days of the expected delivery date.

• We are not responsible for delays caused by shipping carriers, but we will do our best to help resolve issues.

Damaged Shipments

If your package arrives damaged:

• Take clear photos of the packaging and contents.

• Notify us within 48 hours of receiving the package at support@epigenesisdiagnostics.com.

• We may request the return of the damaged product for investigation before reshipping.

Incorrect Shipping Information

Please verify your shipping address at checkout. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply to re-ship returned packages.

Returns Due to Non-Delivery

If a package is returned due to non-delivery (e.g., unclaimed, wrong address), we will attempt to contact you. Reshipping fees may apply. If we do not hear from you within 14 days, the order may be canceled and refunded (less shipping and handling).