Your Epigenetic Age—Decoded for Lifelong Vitality

Aging isn’t just about counting birthdays—it’s about how your body functions, adapts, and regenerates over time. At ReGenesis Longevity Clinic, we offer TRUage, a revolutionary biological age test that empowers Canadians to understand and take control of their aging process through the science of epigenetics.

TRUage measures validated epigenetic biomarkers to provide a powerful snapshot of your internal age and how quickly you’re aging at the cellular level. It’s the foundation of our EDGEFIT Longevity Program—a data-driven, personalized approach to optimizing your health and extending your healthspan.

TRUage: The Future of Aging Insight

Track how fast your body is aging compared to your calendar age, and gain access to advanced longevity metrics such as:

• Biological Age
  Discover how old your body truly is, regardless of your birthdate.

• Pace of Aging (DunedinPACE)
  Measure the speed of cellular aging—so you can slow it down.

• Organ System Age Estimations
  Understand the biological age of critical systems like your heart, liver, and brain.

• Fitness Age
  Compare your physiological age to your fitness and physical performance markers.

• Smoking & Alcohol Impact
  See how past or current lifestyle choices are affecting your epigenome.

• Toxin Load
  Detect the impact of environmental toxins and pollutants on your aging process.

Why It Matters—Especially in Canada

Canada’s healthcare system is strong in acute care—but access to preventive, personalized diagnostics is often limited. TRUage empowers you to go beyond symptom management and gives you clinical-grade insight into how to:

✔ Intervene early—before disease symptoms develop
✔ Personalize your supplements, nutrition, and therapy
✔ Monitor aging over time with real data
✔ Take action toward healthy longevity

Who Should Take the TRUage Test?

This test is ideal for anyone who wants to take control of their aging process, especially participants in the EDGEFIT program at ReGenesis. Whether you’re aiming to enhance performance, reduce chronic risk, or simply stay healthier for longer—TRUage gives you the roadmap.

What’s Included:

• Simple, at-home blood sample collection (finger prick)

• Lab analysis of epigenetic aging biomarkers

• Full digital report with expert interpretation

• Optional 1-on-1 clinical review with a ReGenesis longevity specialist

• Seamless integration into your EDGEFIT Longevity Strategy

Next Steps: Live Younger, Longer

Order your TRUage Test through our online store or in-clinic. Shipping is fast, collection is easy, and the insights are life-changing.

Because you deserve more than a number—you deserve to own your age and shape your future.

EpiGenesis Diagnostics – Return and Refund Policy
Effective Date: July 1, 2025

This policy outlines the terms for returns, replacements, and refunds for test kits purchased directly from the EpiGenesis Diagnostics website. Kits obtained through a clinic, practitioner, or third-party event may be subject to a different return policy, as set by the point of sale.

Refund Eligibility

Once an order has shipped, all sales are final. We do not offer refunds for shipped test kits.

• Annual Subscriptions: All subscription purchases are non-refundable.

• Third-Party or Event Purchases: Kits purchased through clinics, practitioners, or special events are non-refundable unless explicitly stated otherwise at the time of purchase.

Replacement & Reshipping Policy

EpiGenesis Diagnostics will provide one free replacement kit under the following conditions:

• The original kit was lost or damaged in transit before delivery.

After one complimentary replacement, any additional replacement requests may be subject to additional fees.

Failed Sample Policy

We understand that sometimes sample collection doesn’t go as planned. If your sample fails:

• Initial Failed Sample: We may issue one replacement kit to allow you to recollect your sample at no additional cost.

• Both Samples Fail Due to Lab Error: If both your original and replacement sample fail due to a laboratory issue (i.e., a viable sample cannot be tested despite proper collection), you will be eligible for a full refund, including shipping and transaction fees.

Common reasons for failed samples include:

• Insufficient blood or DNA provided.

• Sample contamination (e.g., with water or other substances).

• Damage during collection or transport that compromises sample integrity.

Note: DNA is highly stable. Extreme temperatures (freezing or heat) generally do not impact test viability.

Non-Refundable Circumstances

We do not offer refunds in the following situations:

• Dissatisfaction with test results or outcome.

• Kits that have been opened, used, or damaged after delivery.

• Order cancellations requested after the product has shipped.

Shipping Policy

Effective Date: [Insert Date]

This Shipping Policy outlines the shipping practices and procedures for products and test kits offered by Infocare Health Consultants, Inc., doing business as EpiGenesis Diagnostics, ReGenesis, and EDGEFIT (“we,” “us,” or “our”).

Shipping Coverage

We currently ship within Canada and the United States. We currently offer free shipping within Canada. International shipping is available and calculated at checkout based on location and delivery method. For any questions about international delivery, please contact our team at contact@epigenesis.ca.

Processing Times

• Orders are processed within 1–3 business days (excluding weekends and holidays) after the order is confirmed.

• Orders placed after 1:00 PM MST may be processed the following business day.

• Once your order has been processed and shipped, you will receive a tracking number via email.

Shipping Methods & Delivery Times

We offer several shipping options through trusted carriers (e.g., Canada Post, Purolator, UPS, FedEx):

Note: Delivery times are estimates and may vary due to external factors such as weather, carrier delays, or holidays.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on your location, shipping method, and order contents. Orders over a specified amount (e.g., $200 CAD) may qualify for free standard shipping—promotions are subject to change.

Order Tracking

Once your order ships, you’ll receive a confirmation email with your tracking number. You can use this number to monitor the progress of your delivery via the carrier’s website.

Lost or Delayed Shipments

If your order is significantly delayed or marked as delivered but not received:

• Please contact the carrier directly using your tracking number.

• If the issue is not resolved, reach out to our support team at support@epigenesisdiagnostics.com within 7 business days of the expected delivery date.

• We are not responsible for delays caused by shipping carriers, but we will do our best to help resolve issues.

Damaged Shipments

If your package arrives damaged:

• Take clear photos of the packaging and contents.

• Notify us within 48 hours of receiving the package at support@epigenesisdiagnostics.com.

• We may request the return of the damaged product for investigation before reshipping.

Incorrect Shipping Information

Please verify your shipping address at checkout. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply to re-ship returned packages.

Returns Due to Non-Delivery

If a package is returned due to non-delivery (e.g., unclaimed, wrong address), we will attempt to contact you. Reshipping fees may apply. If we do not hear from you within 14 days, the order may be canceled and refunded (less shipping and handling).